Dan Suite | Stylish 1BR • Sleeps 3 • Wifi

Negative: I stayed for only one night because I had a family emergency and needed to return to London earlier than planned. Before check-in, I was required to pay a £25 damage deposit. I left the property in good condition and caused absolutely no damage during my stay. Despite this, the host has refused to return my deposit and claims it is non-refundable. A damage deposit should only be withheld when there is actual damage to the property. If the host intends to charge guests an additional fee regardless of any damage, that cost should be included in the rental price from the start, rather than being presented as a refundable damage deposit. I find this practice extremely unfair and misleading. Keeping a guest’s damage deposit when no damage has occurred feels like daylight robbery. I would appreciate a full explanation and the return of my £25 deposit.

Staff where not helpfully on phone after my complaint. Positive: location Negative: didn't like the hidden pet charges and the damage waver you pay and dont receive back

Good value for money plenty of facilities and a pot noodle Positive: A lot of property for the money felt like a small house not a holiday apartment had the homely vibe Negative: Smell of damp when walk in soon acclimatised but first impression of the building is that hitting you. I’m very laid back stayed in houses etc so didn’t bother me as much as could others but if something to improve on I would suggest that. And a thicker comfier mattress:) please take these as constructive criticisms as overall the stay was more than what I needed at a good price a

The process worked well thank you.

We had a pleasant stay and enjoyed being in the high street for shopping in quaint little shops and a very nice wine bar Positive: The location is great and parking was easy, the bedroom was comfortable and the kitchen was well equipped. Negative: It needed a good clean as was fairly dusty.